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Senior Jira Administrator

PriceWaterhouseCoopers Pvt Ltd ( PWC )

Bengaluru/Bangalore

Not disclosed

Work from Office

Full Time

Min. 5 years

Job Details

Job Description

IN_Senior Associate_Jira Administrator_GCC_Advisory_Bangalore

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.

*Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more

about us

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Job Summary

We are seeking an experienced Jira Data Center / Atlassian Administrator with strong enterprise-level experience in managing, upgrading, optimizing, and supporting Atlassian tools hosted in on-premises and cloud environments.

The ideal candidate should have hands-on experience with Jira Data Center administration, Jira Cloud administration, and Jira Cloud migration preparation. This role requires strong troubleshooting, automation, monitoring, and integration skills, along with a customer-focused mindset to support engineering teams and business users.

The candidate will be responsible for managing Atlassian tools, improving platform performance, implementing monitoring and alerting, supporting cloud migration initiatives, and building automation to enhance self-service capabilities.

Responsibilities

Manage tools hosted on-premises and perform application-level upgrades.

Troubleshoot application issues and proactively optimize application performance.

Perform regular system cleanup and maintenance activities.

Educate engineering teams on platform usage, standards, and best practices.

Create, maintain, and improve monitoring and alerting systems using New Relic and Splunk.

Expand self-service capabilities by identifying, designing, and building tools and automation for users and administrators.

Collaborate with infrastructure support teams to ensure software and hardware are updated, patched, and secure.

Evaluate Atlassian Cloud capabilities and prepare for upcoming Jira Cloud migration.

Support enterprise-level integrations between Atlassian products and other engineering tools.

Troubleshoot and resolve front-end and back-end technical challenges in an enterprise data center environment.

Communicate technical initiatives and platform changes clearly to both technical and non-technical stakeholders.

Required Skills

7+ years of Jira Data Center system administration experience at enterprise-scale environments.

2+ years of Jira Cloud system administration experience at enterprise-scale environments.

Hands-on experience with Jira Cloud preparation and migration.

Strong working knowledge of Atlassian products.

Growing knowledge and passion for AI systems.

Experience managing both front-end and back-end technical challenges in enterprise data center environments.

Excellent troubleshooting, debugging, analytical, and problem-solving skills.

Proficiency in Red Hat Linux system administration.

Programming and scripting experience.

Strong knowledge of Java, scripting languages, Oracle, and SQL databases.

Working knowledge of GitHub and orchestration tools.

Experience with enterprise-level tool integrations, such as Jira and GitHub integration.

Ability to create and maintain monitoring and alerting dashboards using New Relic and Splunk.

Strong customer support mindset.

Ability to communicate complex engineering initiatives to developers, administrators, and non-technical users.

Mandatory skill sets:

- Exposure to Confluence Cloud.
- Experience with Confluence Cloud migration.
- Knowledge of AWS or similar public cloud platforms.
- Experience with automation and self-service tooling.
- Familiarity with DevOps practices and enterprise engineering workflows.

Preferred skill sets:

Exposure to Confluence Cloud.

Experience with Confluence Cloud migration.

Knowledge of AWS or similar public cloud platforms.

Experience with automation and self-service tooling.

Familiarity with DevOps practices and enterprise engineering workflows.

Years of experience required:

5 to 9 years

Education qualification:

BE/B.Tech/MBA/MCA

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Master of Engineering, MBA (Master of Business Administration), Bachelor of EngineeringDegrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

JIRA Tool

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

June 23, 2026