Senior Manager - GenAI

GN-IC-Software & Platforms-Platform Enablement SAP-Consultant

Job Title -  Platform Enablement + Consultant/Analyst + S&C GN/Software & Platforms

Management Level : Level 09 - Consultant / Level 11 - Analyst

Location: Bangalore/ Gurgaon / Hyderabad / Mumbai

Job Summary:

We are seeking a seasoned Analyst / Consultant to join our rapidly growing Platform Enablement capability within the Software & Platform industry group. The ideal candidate will be passionate about driving digital transformation through ERP/CRM platforms enablement, with a strong foundation in SAP or Salesforce technologies and a strategic consulting mindset. In this role, you will lead high-impact engagements, shape digital transformation strategy and approach for clients, and contribute to thought leadership for innovation.

Roles & Responsibilities:

• Lead client engagements to design, develop, and implement ERP/CRM solutions
• Define business cases, transformation roadmaps, and target operating models
• Advise CXOs and senior executives on how business processes can be revisited with technology capabilities at the forefront for innovation and efficiency
• Ideate and architect Agentic AI use cases and oversee their integration into key functional processes
• Stay ahead of AI/GenAI trends and translate them into actionable consulting offerings
• Collaborate with cross-functional teams including Engineers, Architects, QA, Security and Industry experts
• Contribute to business development through proposals, client presentations, and RFP responses
• Mentor junior team members and build capability within the Platform Enablement practice
• Represent the firm at industry forums and contribute to whitepapers and PoVs

Must have skills:

• Proven expertise in SAP or Salesforce solutions strategy, architecture, and implementation
• Hands-on experience with SAP FI/MM/BRIM/Ariba or S4 HANA or Salesforce Sales Cloud/Services Cloud/Marketing Cloud/CPQ/Agentforce
• Strong business acumen with the ability to translate solutions into tangible business value
• SAP Certifications such as S/4HANA Functional, S/4HANA Professional, SAP Solutions Architect
• Salesforce Certifications such as Sales Cloud Consultant, Services Cloud Consultant, Application Architect, Systems Architect
• Track record of managing complex client engagements end-to-end
• Excellent stakeholder management and communication skills (C-level and technical teams)
• Strong project leadership and team management capabilities

Good to have skills:

• Proficiency in cloud platforms (AWS, Azure, or GCP) with focus on infrastructure/hosting and integration with ERP/CRM solutions
• Experience with Generative AI technologies (e.g., GPT, LLMs, diffusion models)
• Prior experience in technology consulting or advisory roles
• Understanding of industry-specific AI use cases in software, hardware, or platforms

Additional Information:

• This role offers exposure to global Fortune 500 technology clients
• Travel may be required based on client engagements
• Hybrid work model with flexibility based on project needs
• Opportunities to shape the firm’s service offerings and thought leadership initiatives

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