Digital eCommerce Consultant

GN-CG&S-Digital eCommerce - Consultant

We are looking for a high-potential Analyst to join our Digital Commerce capability within the CPG practice. The role focuses on enabling next-generation consumer commerce experiences powered by emerging Agentic Commerce models, AI-driven engagement, and modern MarTech ecosystems.

The ideal candidate should have a strong understanding of digital commerce fundamentals, consumer engagement technologies, marketing technology platforms, and evolving AI/agent-led commerce paradigms. This individual will work closely with strategy, technology, data, and client teams to shape commerce transformation programs for leading global CPG brands.

Key Responsibilities

• Support digital commerce transformation engagements for global CPG clients
• Contribute to solutioning and delivery across commerce, consumer engagement, personalization, and MarTech initiatives
• Research and analyze emerging trends in:
  • Agentic Commerce
  • AI-assisted buying journeys
  • Conversational and autonomous commerce
  • Retail media & personalization
  • Composable commerce ecosystems
• Support development of value cases and business impact assessments for Agentic Commerce solutions
• Assist in identifying consumer experience transformation opportunities enabled through AI agents and automation
• Contribute to capability development, client POVs, demos, and innovation assets for Agentic Commerce offerings
• Work with cross-functional teams across strategy, analytics, data, experience, and engineering
• Support implementation and optimization of commerce and MarTech platforms
• Analyze consumer journeys, engagement metrics, commerce KPIs, and campaign effectiveness
• Participate in workshops, requirement gathering, and client presentations
• Build competitive intelligence on commerce, AI commerce, and MarTech players