Lead Consultant - Endur Energy Trading and Risk Management

Endur/ETRM Lead Consultant

• Endur Expertise: 10–15 years of hands-on experience supporting OpenLink Endur across functional or technical areas, with strong understanding of recent versions (preferably v23/24). • Technical Knowledge: Understanding of Endur components such as simulation engine, Connex frameworks, OpenComponents, JVS/AVS, and trade workflow configurations. • ETRM Domain Knowledge: Strong understanding of energy trading markets (power, gas, oil, renewables), risk management, settlements, logistics, and market operations. • Service Delivery Management: Proven capability in managing SLAs, incident/problem/change processes, and Endur production environments. • Integration Skills: Experience with APIs, middleware, messaging interfaces, and downstream system data publishing. • Cloud & DevOps Exposure (Preferred): Familiarity with Azure Cloud, CI/CD pipelines, GitHub, and automated deployment frameworks. • Methodologies: Experience working in Agile, ITIL, and SDLC-driven environments. • Education: Bachelor’s or Master’s degree in IT, Computer Science, Engineering, or a related discipline. Excellent customer-facing and stakeholder management skills. • Strong verbal and written communication abilities. • Sharp analytical thinking with strong problem-solving skills. • Ability to prioritize, plan, and manage complex support landscapes. • Strong leadership, team management, and coordination skills. • Manage end-to-end service delivery for the OpenLink Endur platform, ensuring system stability, performance, and adherence to SLAs. • Coordinate incident, problem, and change management processes for all Endur-related services. • Collaborate with business stakeholders, trading teams, risk functions, and IT partners to understand requirements and ensure quality service outcomes. • Lead system upgrades, enhancements, integrations, and release management activities across Endur environments. • Oversee and guide functional and technical analysts supporting the Endur platform. • Conduct root-cause analysis for recurring issues and drive continuous system and process improvements. • Govern vendor relationships, including service integrators and Endur support partners. • Review and maintain system documentation, operating procedures, impact assessments, and design documents. • Ensure compliance with internal controls, security guidelines, and regulatory requirements within trading technology environments. • Prepare service performance dashboards, management reports, and communication updates for stakeholders. • Champion best practices in service governance, DevOps, testing, version control, and deployment processes. • Mentor and develop junior team members, fostering a culture of accountability and excellence.