ServiceNow IT Business Management Developer

Digital Next :: Consultant- IT ServiceNow

Description

About KPMG in India

KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. 

KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.

Responsibilities

Role: ServiceNow ITBM Developer
Experience: 3–5 Years
Location: Bangalore (Full‑time, On‑site)
Employment Type: Permanent with KPMG(FTE)

Mandatory Skills

• Strong hands‑on experience with ServiceNow ITBM modules
  (PPM, Demand, Resource, Agile, Financial Planning)
• SPM (Strategic Portfolio Management) experience is a must
• Excellent skills in JavaScript, workflows, UI policies, business rules, client scripts
• ServiceNow platform configuration & custom development
• Experience with REST/SOAP API integrations
• Good understanding of ITIL and project/portfolio management processes

Responsibilities

• Configure, customize, and enhance ITBM + SPM modules
• Develop workflows, automation, and customizations within ServiceNow
• Partner with functional teams to convert requirements into technical solutions
• Support upgrades, module deployments, and platform enhancements
• Troubleshoot and deliver quality technical outputs

Preferred

• ServiceNow CSA / CIS‑ITBM / CIS‑SPM certifications
• Consulting experience is an added advantage

Qualifications

Equal employment opportunity information 

KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you.