Cloud Automation and Infrastructure Support Engineer

Job Summary
Synechron is seeking an experienced Platform / DevOps Engineer to support and optimize enterprise-grade applications within banking and financial services environments. This role involves managing deployment pipelines, supporting system stability, enhancing automation processes, and ensuring security compliance across cloud and on-premises systems. The ideal candidate will have extensive experience in CI/CD pipelines, cloud platforms, and automation scripting, working closely with cross-functional teams to drive operational efficiency and continuous delivery in high-availability settings.

Software Requirements

Required Software Proficiency:

• CI/CD Tools: GitHub Actions, Jenkins — hands-on experience designing, building, and managing automation pipelines supporting continuous integration and deployment (latest versions preferred)

• Cloud Platforms: AWS (support for deployment, scaling, and management) — extensive experience supporting critical enterprise applications (supporting 7+ years in cloud environments)

• Automation Scripting: Python, PowerShell, Groovy — expertise in automating deployment, monitoring, and operational workflows supporting cloud and hybrid environments

• Monitoring & Incident Management: CloudWatch, Nagios, Prometheus, Dynatrace — experience in system health, performance tuning, and incident detection support

• Infrastructure as Code (IaC): Terraform, CloudFormation — supporting environment setup, configuration, and automation (preferred)

Preferred Software Skills:

• Containerization: Docker, Kubernetes support for scalable application deployment

• Security tools: Support for encryption, vulnerability patching, and compliance management (preferred)

• Configuration management tools supporting datacenter and cloud environments (Ansible, support support)

Overall Responsibilities

• Support and optimize cloud and on-premises infrastructure supporting enterprise applications, ensuring high availability and security

• Automate deployment processes, infrastructure provisioning, and operational workflows supporting CI/CD pipelines

• Monitor system health, troubleshoot incidents, and implement performance or security improvements proactively

• Support system upgrades, patching, migrations, and disaster recovery planning supporting operational resilience

• Collaborate closely with development, security, and operations teams to enforce best practices and support enterprise standards

• Develop and maintain documentation for infrastructure, automation scripts, operational procedures, and security policies

• Implement security controls, patch management, and vulnerability remediation processes supporting compliance requirements

• Drive continuous improvement initiatives supporting automation, effectiveness, and efficiency across operational environments

Technical Skills (By Category)

• Supports & Automation (Essential):

  • CI/CD: GitHub Actions, Jenkins supporting automated build, test, and deployment workflows

  • Cloud: AWS (preferred), supporting deployment and environment management support

  • Scripting: Python, PowerShell, Groovy supporting automation of operational and deployment tasks

  • Infrastructure as Code: Terraform, CloudFormation supporting provisioning support in cloud environments

  • Monitoring & Logging: CloudWatch, Nagios, Prometheus supporting system health and incident detection support

• Containerization & Orchestration (Preferred):

  • Docker, Kubernetes supporting scalable, containerized application deployment support

• Security & Compliance (Preferred):

  • Knowledge of encryption, vulnerability management, patching, and compliance standards supporting enterprise security standards

Experience Requirements

• 7+ years supporting enterprise cloud and on-premises systems with automation and infrastructure management

• Proven experience designing, automating, and managing deployment pipelines supporting critical applications

• Extensive experience supporting infrastructure automation and security patching in high-availability environments

• Supporting hybrid cloud architectures, migration, and scaling support in regulated environments (preferred)

• Strong troubleshooting experience resolving system failures, performance issues, and security vulnerabilities supporting compliance standards

Day-to-Day Activities

• Manage and support automated deployment pipelines supporting continuous integration and delivery

• Automate environment provisioning, configuration, and system management tasks supporting operational efficiency

• Monitor system health, troubleshoot incidents, and resolve operational issues swiftly and effectively

• Support cloud migration, infrastructure upgrades, and disaster recovery planning activities

• Collaborate with development, security, and operations teams to optimize architecture and enforce security policies

• Update operational documentation, runbooks, and compliance reports supporting audit readiness

• Conduct vulnerability assessments, patch management, and security remediation activities supporting enterprise standards

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related discipline

• 7+ years supporting enterprise support automation, infrastructure, and operational workflows supporting high-availability systems

• Certification in AWS, Azure, or GCP (preferred) supporting cloud architecture and automation practices

• Proven experience supporting or managing automation pipelines, cloud environments, and enterprise infrastructure in regulated environments

Professional Competencies

• Strong troubleshooting and analytical skills supporting enterprise automation and support workflows

• Leadership qualities to guide automation initiatives, support teams, and implement best practices

• Effective stakeholder engagement and documentation skills supporting operational transparency and compliance

• Adaptability supporting evolving cloud, security, and infrastructure standards

• Strategic ability to optimize system performance, security, and operational resilience

• Organizational skills to manage multiple projects, patching cycles, and automation tasks effectively in a fast-paced environment