Telesales Manager

Tele-Sales Manager – Job Description:

Job Title: Tele-Sales Manager

Department: Sales

Employment Type: Full-Time

Experience: 0-2 Years in Tele-Sales / Inside Sales / Sales Management

Job Summary:

We are looking for an energetic and target-oriented Tele-Sales Manager to lead client communication, generate sales opportunities, fix appointments, and convert prospects into customers. The candidate will be responsible for managing calls, following up with leads, explaining products/services, and achieving monthly sales targets.

Key Responsibilities:

• Make outbound calls to prospective and existing clients.
• Understand customer requirements and explain our products/services clearly.
• convert enquiries into sales.
• Fix appointments with interested clients for further discussion or site visits.
• Follow up regularly with leads and maintain proper customer communication.
• Handle customer questions, objections, and negotiations professionally.
• Maintain daily call records, lead status, follow-ups, and appointment details.
• Achieve individual and team sales targets.
• Monitor the performance of the tele-sales team and guide team members to improve conversions.
• Coordinate with the sales/site team for scheduled client appointments.
• Prepare regular sales and lead follow-up reports for management.

Candidate Requirements:

• 2–5 years of experience in tele-sales, inside sales, tele sales management, or a similar role.
• Excellent communication and convincing skills.
• Good knowledge of sales techniques and lead conversion.
• Comfortable making a high volume of outbound calls.
• Target-oriented and confident in handling customers.
• Basic knowledge of MS Office/CRM and maintaining sales reports.
• Ability to manage and motivate a sales team.
• Kannada and English communication skills preferred.