Telecaller

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Responsibilities: 

• Conduct outbound calls to prospective leads to introduce offerings and gauge interest.

• Qualify leads based on specific criteria and ensure a smooth handover to the sales team.

• Support email campaigns and follow-up communication as part of outreach strategy.

• Research and maintain a strong lead database with up-to-date contact information.

• Track and update lead status, call outcomes, and notes in CRM tools.

• Collaborate with internal stakeholders to align outreach strategies and messaging.

• Share regular reports on outreach performance and lead conversion metrics. 

Requirements: 

• 1–3 years of experience in inside sales, telecalling, or lead generation.

• Strong verbal and written communication skills.

• Confident phone presence with the ability to engage and build rapport quickly.

• Familiarity with CRM and sales tracking tools.

• Organized, target-driven, and comfortable working in a dynamic environment.

• Bachelor’s degree in any discipline; background in marketing or customer service is a plus.