Telecaller

Jana Small Finance Bank

Pulikeshi Nagar, Bengaluru/Bangalore

₹18,000 - ₹32,000 monthly*

Fixed

18000 - ₹28000

Average Incentives*

4,000

Earning Potential

32,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

80 applicants

Benefits include: Annual Bonus, PF, Health Insurance, ESI (ESIC)

Job Description

  • Make outbound calls to potential customers to promote banking, insurance, or financial products.
  • Handle customer queries and explain different financial services and plan benefits clearly.
  • Convert leads into sales or successfully schedule appointments for the field sales team.
  • Build and maintain positive relationships with customers by providing excellent service.
  • Follow pre-defined scripts and maintain professional call etiquette at all times.
  • Achieve daily, weekly, and monthly call volume and target requirements.
  • Maintain accurate, updated records of customer interactions and feedback in the CRM.
  • Follow all company compliance guidelines and financial data security protocols.

Job role

Work location

Fraser Town, Bengaluru, Karnataka, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Kannada

Age limit

18 - 40 years

Gender

Any gender

About company

Name

Jana Small Finance Bank

Address

Fraser Town, Bengaluru, Karnataka, India

Job posted by Jana Small Finance Bank

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