Team Leader -Healthcare BPO
Vindhya E-InfomediaFixed
₹30,000 - ₹35,000
Earning Potential
₹35,000
Fixed
₹30,000 - ₹35,000
Earning Potential
₹35,000
Work from Office
Full Time
Night Shift
Min. 2 years
Good (Intermediate / Advanced) EnglishJob highlights
Walk-in interview
Date: 11 Nov 2026 - 25 Nov 2026 | Time: 10.00 am - 04.00 pm...
Urgently hiring
13 applicants
Benefits include: Joining Bonus, Annual Bonus, PF, Flexible Working Hours, Health Insurance, ESI (ESIC), Food/Meals
Job Description
Job Description – Team Leader (BPO Healthcare – IVF Process)
Experience: Minimum 1 Year of Team Leader experience in the IVF / Healthcare BPO process.
Job Responsibilities
- Manage and lead a team of customer support executives.
- Handle inbound and outbound patient calls related to IVF treatments.
- Monitor team performance and achieve daily/monthly targets.
- Ensure quality standards and customer satisfaction.
- Conduct team briefings, feedback sessions, and performance reviews.
- Handle escalations and resolve patient queries effectively.
- Track team productivity, attendance, and performance reports.
Requirements
- Minimum 1 year of experience in the IVF process.
- Team handling experience is preferred.
- Good communication and leadership skills.
- Knowledge of IVF procedures and patient coordination.
- Ability to manage targets and team performance.
Job Role:Team Leader
Industry: BPO – Healthcare / IVF
English should be Fluent
BPO team leader Required
dont apply if dont have similar experience
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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