Team Lead Billing

• Responsible for the transactional services team meeting client deadlines for settlement reporting and invoicing.

• Manage the transactional services team by supporting and empowering staff to meet key SLAS and client settlements with accruacy and efficiency.

• Reviews and creates invoices / settlements for clients and subcontractors.

• Communicate with other departments to complete the settlement process

• Follows and ensures team members follow procedures and comprehends invoicing instructions including upload to client portals

• Processes large amounts of detailed information with accuracy

• Incorporates an understanding of how Operations processes affect invoices / settlements

• Monitor progress of client orders in line with SLAs and flag concerns early

• Uses Excel to summarise and document reporting metrics required by clients as well as to assist in reviewing the invoicing process.

• Extract data from various operational and accounting software to ensure completeness of billing

• Reviews that transactional team members are coding invoices to proper General Ledger accounts and divisions; ensure accuracy of VAT and invoice presentation.

• Work closely with other departments to ensure the smooth transacting of client billing

• Produces SOPS and procedural guides as and when required and continually reviews existing SOPs and Procedures to ensure best practice and accuracy.

• Produces clear metrics that highlight productivity and any potential issues for senior management.

• Other duties as assigned