Sales Operation Manger

🚨 Hiring Alert | Service & Operations Manager (SOM) 🚨

🏦 Equitas Small Finance Bank is looking for experienced professionals to join our Branch Banking team as *Service & Operations Manager (DM/Manager Grade)*.

📍 Department: Branch Banking – Retail Banking

🎓 Experience Required: 5–8 Years

✅ Preferred Banking Background:

• Private Banks

• Cooperative Banks

• PSU Banks

• Rural Banks

💼 Key Skills:

✔ Branch Operations

✔ Customer Relationship Management

✔ Team Handling & Leadership

✔ Audit & Compliance

✔ CASA & Cross Selling

✔ MS Office & Banking Software Knowledge

🔹 Key Responsibilities:

• Manage branch operations and ensure smooth functioning

• Ensure compliance with KYC, AML, RBI & audit guidelines

• Handle customer service & complaint resolution

• Drive CASA, Insurance & Investment product sales

• Lead and support branch operations team

• Maintain branch productivity & operational efficiency

📈 Focus Areas:

• Audit & Compliance

• CASA Growth

• Customer Service

• Team Management

• Revenue & Sales Targets

🗣 Language Requirement:

Fluency in English & Regional Language is mandatory.

📞 Contact: Trisha – 88618 51421

📧 Email: [trisha@joboxhire.com](mailto:trisha@joboxhire.com)

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