Receptionist / Front Office Executive

The Receptionist will be the first point of contact for customers, visitors, vendors, and internal team members. The role requires excellent communication skills, a presentable personality, and the ability to manage calls, customer queries, appointments, and basic admin work smoothly.

• Key ResponsibilitiesWelcome customers and visitors in a warm and professional manner.
• Handle incoming calls, WhatsApp messages, and basic customer queries.
• Guide customers about products, pricing, store policies, and appointments.
• Coordinate with sales, inventory, dispatch, and customer support teams.
• Maintain visitor records and customer inquiry details.
• Schedule appointments for store visits, video calls, or product viewing.
• Assist customers with order status, exchange/return process, and basic complaints.
• Keep the reception area clean, organized, and presentable