Receptionist / Front Office Executive

Job Summary

We are looking for a friendly and well-organized individual to join our team as a Receptionist cum Telecaller. The ideal candidate will handle front desk responsibilities, manage patient inquiries, and support administrative tasks in a professional clinic environment.

Key Responsibilities

• Greet patients and provide information on hair and skincare treatments.

• Manage appointment scheduling and patient registration.

• Maintain a clean and welcoming reception area.

• Assist with generating reports and conducting patient follow-ups.

• Coordinate with doctors and internal teams for smooth clinic operations.

• Respond to inquiries regarding treatments such as hair transplant, PRP therapy, and skincare services.

• Follow up with potential clients to encourage consultations.

• Maintain and update patient records and follow-up logs.

Requirements

• Any degree with strong communication and organizational skills.

• Customer service orientation is essential.

• Prior experience in healthcare or aesthetic services is a plus, but freshers are encouraged to apply.

• Basic knowledge of MS Office.

• Fluency in English and a local language is preferred.