Receptionist / Front Office Executive

Front Office Executive Rotational Shift Day & Night.

Welcome and assist guests during check-in and check-out.

Handle room bookings through walk-ins, phone calls, WhatsApp, and online travel agencies (OTAs).

Verify guest IDs and maintain proper registration records.

Process payments and generate bills/invoices.

Handle guest inquiries, requests, and complaints professionally.

Coordinate with housekeeping and maintenance for room readiness.

Update room availability and occupancy status.

Maintain daily cash reports and shift handover records.

Ensure the reception area is clean and presentable.

Follow hotel policies and maintain guest confidentiality.

Promote hotel services and encourage direct bookings.

Weekly off

Uniform provided

Training provided