Presales Executive

Position: Pre-Sales Associate/Executive  

Department: Sales

Industry: Real Estate  

Location: Hoodi, Whitefield

Employment Type: Full-Time  

Experience: 1–2 Years   

                                 Job Overview

Springfield Properties is looking for a dynamic and customer-focused Pre-Sales Associate/Executive to join our sales team. The candidate will be responsible for handling prospective customers, understanding their requirements, qualifying leads, providing initial project information, and generating quality site-visit opportunities for the Sales team.

 Key Responsibilities

- Handle inbound and outbound calls with prospective customers and leads.

- Understand customer requirements including budget, preferred location, property type and purchase timeline.

- Explain project details, specifications, amenities, pricing and offers to prospective customers.

- Qualify leads based on customer requirements and purchase intent.

- Follow up consistently with prospective customers through calls, WhatsApp and other communication channels.

- Schedule and coordinate site visits for qualified prospects with the Sales team.

- Maintain accurate lead details, call records, follow-ups and lead status in the CRM.

- Coordinate with the Sales and Marketing teams for effective lead management and conversion.

- Ensure timely follow-up on assigned leads and minimize pending leads.

- Track lead movement, site visits and follow-up status.

- Prepare daily/weekly reports on calls, leads, follow-ups and site visits.

 Required Skills

- Excellent verbal and written communication skills.

- Strong customer-handling and interpersonal skills.

- Good convincing and persuasion abilities.

- Strong follow-up and lead-management skills.

- Target-oriented and proactive approach.

- Ability to handle a high volume of calls and leads.

- Basic understanding of the real-estate industry.

 Qualification & Experience

- 12th pass or Graduate in any discipline.

- 1–2 years of experience in Real Estate Pre-Sales, Inside Sales, Telecalling, Telesales or Customer Relationship Management.

- Prior experience in real estate will be preferred.

Key Performance Areas

- Lead calling and response time

- Lead qualification

- Follow-up efficiency

- Qualified leads generated

- Site visits scheduled