Operations Management Trainee

Operations Management Trainee (Internship) | Freshers Welcome

Role: Operations Management Trainee

Location: HSR Layout, Bangalore

Job Type: Full-time Internship (4–6 Months)

Work Mode: On-site

Shift: Rotational (24/7 including night shifts & weekends)

About the Role: Looking for enthusiastic and driven freshers to join our Operations team. This role offers hands-on exposure to real-time business operations, team coordination, and customer support in a fast-growing tech environment.

Key Responsibilities:

Operations & Team Coordination

• Assist team leads in managing daily proctoring operations
• Support shift planning and real-time coordination
• Monitor team performance and activities

Customer Support

• Help track and resolve escalations
• Monitor customer service metrics (CSAT, response time)
• Identify issues and suggest improvements

Reporting & Analysis

• Prepare daily performance reports
• Analyse operational data and trends
• Support weekly/monthly reporting

Training & Process Support

• Assist in training new team members
• Help create SOPs and documentation
• Maintain operational checklists
• Who Can Apply? Final year students or recent graduates
• Basic knowledge of Excel / Google Sheets
• Strong communication skills
• Good attention to detail
• Willing to work in rotational shifts
• Selection ProcessOnline Assessment
• Interview (Shortlisted Candidates)
• Why Join Us? Hands on experience in operations & management
• Work with a global AI platform
• Learn from experienced professionals
• Opportunity to grow in operations & analytics

Apply now to kickstart your career in Operations!