MIS Executive & Sales Coordinator

Job SummaryWe are looking for a detail-oriented and proactive MIS Executive & Sales Coordinator to support the sales team by managing reports, maintaining accurate product and customer data, coordinating quotations and orders, and ensuring smooth communication between customers, sales, warehouse, and accounts. The ideal candidate should have excellent Excel skills, strong coordination abilities, and the capability to handle multiple tasks efficiently.

• Key ResponsibilitiesMIS ResponsibilitiesPrepare daily, weekly, and monthly MIS reports.
• Maintain and update sales, customer, and product databases.
• Create reports, dashboards, and performance trackers using Excel.
• Analyze sales data and provide insights to management.
• Maintain accurate records of enquiries, quotations, and orders.
• Ensure data accuracy and timely report submission.
• Generate customized reports as required.
• Sales Coordination ResponsibilitiesCoordinate with the Sales Engineers and customers regarding enquiries.
• Prepare quotations and follow up until order closure.
• Process sales orders and coordinate with warehouse for dispatch.
• Track order status and update customers regularly.
• Coordinate with Accounts for payment follow-ups and dispatch approvals.
• Maintain CRM with complete and accurate information.
• Handle customer communication through phone and email.
• Support the sales team in achieving monthly targets.
• Coordinate with logistics for timely deliveries.
• Required SkillsExcellent MS Excel (VLOOKUP, XLOOKUP, Pivot Tables, Charts, IF formulas)
• Good knowledge of MS Word and Outlook
• Strong analytical and reporting skills
• Good verbal and written communication
• Customer handling and coordination skills
• Attention to detail
• Time management and multitasking
• Basic understanding of CRM software
• Problem-solving attitude
• Preferred KnowledgeERP/CRM software
• Sales reporting
• Order processing
• Inventory coordination
• Basic GST and invoicing knowledge (preferred)
• Key Performance Indicators (KPIs)100% accuracy in MIS reports
• Timely submission of daily/weekly/monthly reports
• CRM updated with 100% customer interactions
• Quotation turnaround within agreed timelines
• On-time order processing and coordination
• Minimal reporting errors
• Effective coordination between Sales, Warehouse, and Accounts
• High customer response and satisfaction
• Preferred Candidate ProfileStrong analytical mindset
• Excellent organizational skills
• Ability to work under deadlines
• Team player with a proactive attitude
• Good follow-up and coordination skills
• Why Join Eleczo?Opportunity to work with leading electrical and industrial brands.
• Exposure to sales operations, MIS, and customer coordination.
• Growth opportunities in Sales Operations and Business Analytics.
• Collaborative and fast-paced work environment.