Gold Loan Executive
Jana Small Finance Bank
Gold Loan Executive
Jana Small Finance Bank
Mahalakshmi Layout, Bengaluru/Bangalore
₹20,000 - ₹35,000 monthly
Fixed
₹20000 - ₹35000
Earning Potential
₹35,000
Work from Office
Full Time
Any experience
No English Required
Job Details
Interview Details
Job highlights
Urgently hiring
16 applicants
Benefits include: PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Health Insurance, ESI (ESIC)
Job Description
- Gold Loan Executive – Roles & ResponsibilitiesSource and acquire new customers for gold loan business.
- Explain gold loan products, interest rates, and repayment options to customers.
- Assist in gold appraisal and valuation as per company guidelines.
- Verify customer documents and complete KYC formalities.
- Process loan applications and ensure accurate documentation.
- Disburse loans within defined turnaround time (TAT).
- Build and maintain strong relationships with existing customers.
- Achieve monthly business, disbursement, and cross-selling targets.
- Follow up with customers for interest payments, renewals, and loan closures.
- Manage collections and ensure timely recovery of overdue accounts.
- Ensure safe handling and custody of pledged gold ornaments.
- Maintain branch records and update customer information in the system.
- Adhere to all regulatory, compliance, and operational guidelines.
- Resolve customer queries and provide prompt service support.
- Coordinate with branch staff and other departments for smooth operations.
- Conduct field visits and local marketing activities to generate business.
- Key Performance Indicators (KPIs)Gold loan disbursement achievement
- Customer acquisition and retention
- Collection efficiency
- Portfolio quality
- Cross-selling performance
- Compliance and audit adherence
- Customer satisfaction levels
Job role
Work location
Mahalakshmi Layout, Bengaluru, Karnataka, India
Department
Sales & BD
Role / Category
Sales Management
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
English level
No English Required
Gender
Any gender
About company
Name
Jana Small Finance Bank
Address
Mahalakshmi Layout, Bengaluru, Karnataka, India
Job posted by Jana Small Finance Bank
FAQs about this job
Show all