Front Desk Excutive

Front Desk Executive – MobiSolution Service Centre

Location: Banashankari 2nd Stage, Bengaluru

Job Description

MobiSolution Service Centre is looking for a friendly, professional, and customer-focused Front Desk Executive to join our team.

Responsibilities

Welcome customers and understand their repair requirements.

Register mobile and laptop repair jobs in the system.

Answer phone calls, WhatsApp messages, and customer inquiries.

Explain repair estimates, turnaround time, and warranty policies.

Coordinate with technicians and provide repair status updates.

Prepare invoices, collect payments, and maintain customer records.

Schedule device deliveries and customer follow-ups.

Maintain a clean and professional reception area.

Deliver excellent customer service and ensure a positive customer experience.

Requirements

Good communication skills in English, Kannada, and Hindi.

Basic computer knowledge (MS Office/Google Sheets).

Good typing and WhatsApp communication skills.

Friendly personality with a professional attitude.

Freshers are welcome; prior front office or customer service experience is an advantage.

Benefits

Salary: ₹18,000–₹25,000 per month (based on experience)

Performance incentives

Paid training

Career growth opportunities

Friendly and professional work environment

Join MobiSolution Service Centre and help us provide exceptional service for Apple, Google Pixel, Motorola, Asus, and other leading brands.