Fraud Risk Management
Victaman Services Private LimitedFixed
₹20,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹20,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Walk-in interview
Date: 24 Oct 2026 - 07 Nov 2026 | Time: 10.00 am - 04.00 pm...
Benefits include: PF, ESI (ESIC)
Job Description
Job Responsibilities
- Handle customer queries through voice calls, emails, and other communication channels as per process requirements.
- Provide accurate information and assistance regarding customer concerns, service requests, and account-related queries.
- Communicate effectively in English and Hindi to understand customer needs and provide appropriate resolutions.
- Manage customer requests professionally while ensuring a positive customer experience.
- Assist customers with troubleshooting, service-related issues, and process-specific queries.
- Maintain accurate records of customer interactions, customer details, and case updates in the system.
- Coordinate with internal teams to resolve complex customer issues within the defined turnaround time.
- Follow standard operating procedures, quality guidelines, and communication protocols.
- Ensure customer information is handled confidentially and in compliance with company policies.
- Meet process expectations related to quality, productivity, customer satisfaction, and response time.
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
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