Customer Support Executive
Kalyani motors pvt Ltd
Customer Support Executive
Kalyani motors pvt Ltd
Nayanda Halli, Bengaluru/Bangalore
₹17,000 - ₹23,000 monthly*
Fixed
₹17000 - ₹20000
Average Incentives*
₹3,000
Earning Potential
₹23,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
142 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Key Responsibilities:-
- Handle customer queries related to vehicle sales, servicing, spare parts, warranties, and insurance.
- Coordinate with service advisors and technical teams for timely issue resolution.
- Respond to customer calls, emails, and walk-in inquiries professionally.
- Schedule service appointments and follow up on pending cases.
- Maintain customer records and update CRM systems regularly.
- Resolve customer complaints and escalate complex issues when necessary.
- Conduct customer feedback and satisfaction calls after vehicle servicing.
- Explain service packages, maintenance schedules, and company policies to customers.
- Ensure high customer satisfaction and retention.
Job role
Work location
Maruti Suzuki ARENA (Kalyani Motors, Bengaluru, Mysore Road), Pantarapalya, Nayanda Halli, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Problem solving, Time management, Customer engagement, Customer handling, Problem resolution, Domestic BPO, Customer care, Communication, Customer complaints handling, Voice Process
English level
Basic English
Regional language
Fluent in speaking Kannada
Age limit
19 - 35 years
Gender
Any gender
About company
Name
Kalyani motors pvt Ltd
Address
Maruti Suzuki ARENA (Kalyani Motors, Bengaluru, Mysore Road), Pantarapalya, Nayanda Halli, Bengaluru, Karnataka, India
Job posted by Kalyani motors pvt Ltd
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