Customer Support Executive

Globiva Services Private Limited

Kadubeesanahalli, Bengaluru/Bangalore

₹18,000 - ₹27,000 monthly*

Fixed

18000 - ₹22000

Average Incentives*

5,000

Earning Potential

27,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

46 applicants

Benefits include: Joining Bonus, Annual Bonus, PF, Health Insurance, ESI (ESIC), Food/Meals

Job Description

Strong Communication Skills – Able to clearly and patiently communicate with customers via phone, email, or chat, ensuring their issues are understood and addressed effectively. Handel Inbound and Outbound customers.

Problem-Solving Abilities – Skilled in quickly identifying issues, troubleshooting problems, and finding appropriate solutions to ensure customer satisfaction.

Empathy and Patience – Demonstrates understanding and care when dealing with frustrated or confused customers, creating a positive support experience.

Product Knowledge – Maintains in-depth understanding of the company's products or services to provide accurate and helpful information to customers.

Team Collaboration and Adaptability – Works well with support team members and adapts to changing tools, processes, or customer needs in a dynamic environment.

Work type: Work from office

Fluent in English with any one Language like Hindi ,Kannada, Tamil, Malayalam   

Eligibility: 12th pass / Any graduate

Freshers welcome

Immediate Joining

50+ Openings

Job role

Work location

Krishna Tech Park, Kaverappa Layout, Kadubeesanahalli, Bengaluru, Karnataka, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

bpo, Domestic BPO, Communication

English level

Basic English

Regional language

Fluent in speaking Kannada, Tamil, Malayalam, Hindi

Age limit

18 - 30 years

Gender

Any gender

About company

Name

Globiva Services Private Limited

Address

Krishna Tech Park, Kaverappa Layout, Kadubeesanahalli, Bengaluru, Karnataka, India

Job posted by Globiva Services Private Limited

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