Customer Support Executive
Globiva Services Private Limited
Customer Support Executive
Globiva Services Private Limited
Kadubeesanahalli, Bengaluru/Bangalore
₹18,000 - ₹27,000 monthly*
Fixed
₹18000 - ₹22000
Average Incentives*
₹5,000
Earning Potential
₹27,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
46 applicants
Benefits include: Joining Bonus, Annual Bonus, PF, Health Insurance, ESI (ESIC), Food/Meals
Job Description
Strong Communication Skills – Able to clearly and patiently communicate with customers via phone, email, or chat, ensuring their issues are understood and addressed effectively. Handel Inbound and Outbound customers.
Problem-Solving Abilities – Skilled in quickly identifying issues, troubleshooting problems, and finding appropriate solutions to ensure customer satisfaction.
Empathy and Patience – Demonstrates understanding and care when dealing with frustrated or confused customers, creating a positive support experience.
Product Knowledge – Maintains in-depth understanding of the company's products or services to provide accurate and helpful information to customers.
Team Collaboration and Adaptability – Works well with support team members and adapts to changing tools, processes, or customer needs in a dynamic environment.
Work type: Work from office
Fluent in English with any one Language like Hindi ,Kannada, Tamil, Malayalam
Eligibility: 12th pass / Any graduate
Freshers welcome
Immediate Joining
50+ Openings
Job role
Work location
Krishna Tech Park, Kaverappa Layout, Kadubeesanahalli, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
bpo, Domestic BPO, Communication
English level
Basic English
Regional language
Fluent in speaking Kannada, Tamil, Malayalam, Hindi
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Globiva Services Private Limited
Address
Krishna Tech Park, Kaverappa Layout, Kadubeesanahalli, Bengaluru, Karnataka, India
Job posted by Globiva Services Private Limited
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