Mervice Infotech Private Limited

Customer Support Executive

Mervice Infotech Private Limited
Indira Nagar, Bengaluru/Bangalore
₹35,000 - ₹40,000 monthly

Fixed

₹35,000 - ₹40,000

Earning Potential

₹40,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

2 applicants

2 applicants

Job Description

Handle inbound and outbound calls with US customers.

Understand customer queries and provide accurate information and resolutions.

Handle payment-related queries and follow up on overdue accounts where required.

Negotiate suitable payment arrangements with customers professionally.

Maintain accurate customer and call records in the system.

Handle difficult customer situations with patience and empathy.

Follow company policies, process guidelines, quality standards, and compliance requirements.

Meet assigned quality, productivity, AHT, and customer satisfaction targets.

Escalate complex issues to the appropriate team or supervisor.

Maintain professional communication throughout every customer interaction.

Job role

Work location
Work locationIndira Nagar, Bengaluru, Karnataka, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
Skills
SkillsBlended process, International BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Regional language
Regional languageFluent in speaking Hindi
Age limit
Age limit18 - 35 years
Gender
GenderAny gender

About company

Name
NameMervice Infotech Private Limited
Address
AddressIndira Nagar, Bengaluru, Karnataka, India
Job posted by Mervice Infotech Private Limited

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You can expect a minimum salary of 35,000 INR and can go up to 40,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 23 Oct 2026. For more details, download apna app and find Full Time jobs in Bengaluru . Through apna, you can find jobs in 64 cities across India. Join NOW!