Customer Success Manager

Customer Success Manager (US Shift)

Company: ZaranTech Software Pvt. Ltd.

Location: Domlur, Bengaluru (Work From Office)

Experience: 6+ Years

Shift: US Shift (6:30 PM – 3:00 AM IST)

Salary: Best in the Industry

About UsZaranTech is a leading USA-based EdTech company specializing in SAP, Workday, Cloud Technologies, DevOps, Salesforce, Oracle, AI, and other enterprise IT training programs. We help professionals and corporate clients build successful careers through world-class learning solutions.

• Key ResponsibilitiesManage customer relationships and ensure a seamless customer experience.
• Understand client requirements and provide suitable solutions.
• Coordinate with trainers and internal teams for smooth training delivery.
• Schedule and manage training sessions.
• Ensure timely execution of programs and customer satisfaction.
• Handle customer queries, escalations, and follow-ups.
• Build long-term relationships with clients.
• Collaborate with cross-functional teams to improve service quality.
• Required Skills6+ years of experience in Customer Success, Customer Support, or Account Management.
• Excellent English communication (spoken & written).
• Strong stakeholder and client management skills.
• Good coordination and organizational abilities.
• Basic understanding of IT Training, EdTech, or SaaS.
• Experience with Google Workspace, LinkedIn, MS Office, or CRM tools is preferred.
• Preferred IndustryEdTech
• IT Training
• SaaS
• Learning & Development
• Corporate Training
• Why Join ZaranTech?Work with global clients.
• Fast-growing EdTech organization.
• Career growth opportunities.
• Collaborative and learning-focused environment.

📍 Location: Domlur, Bengaluru (Work From Office)

🕒 Shift: US Shift (6:30 PM – 3:00 AM IST)

📩 Apply Now

Share your updated resume at career@zarantech.com or WhatsApp 9845949508.