Customer Relations Specialist
S2F Talent Hub
Customer Relations Specialist
S2F Talent Hub
HSR Layout, Bengaluru/Bangalore
₹13,000 - ₹16,000 monthly
Fixed
₹13000 - ₹16000
Earning Potential
₹16,000
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
Fast HR reply
12 applicants
Benefits include: Annual Bonus, PF, Mobile Allowance, Health Insurance, ESI (ESIC)
Job Description
- Key ResponsibilitiesContact customers through calls, emails, and messages regarding overdue payments.
- Follow up on outstanding dues and ensure timely collections.
- Negotiate repayment plans as per company policies.
- Update collection records and customer interactions in the system.
- Resolve customer queries related to outstanding payments.
- Achieve daily, weekly, and monthly collection targets.
- Coordinate with internal departments for payment-related issues.
- Maintain high standards of customer service while handling collections.
- Ensure compliance with company policies and regulatory guidelines.
- Prepare collection reports and share updates with management.
Job role
Work location
HSR Layout, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Telecalling - Customer Service, bpo, Customer support, Telecalling, Domestic BPO, Voice over, Telecalling marketing, Customer care, Hindi knowledge, Customer service management, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Basic English
Regional language
Fluent in speaking Hindi
Gender
Any gender
About company
Name
S2F Talent Hub
Address
HSR Layout, Bengaluru, Karnataka, India
Job posted by S2F Talent Hub
FAQs about this job
Show all