Customer Care Executive

 CUSTOMER CARE EXECUTIVE-INTERN

Position: Customer Care Internship Executive

Duration: 6 months

Location: [Branch Location nearest to your House within 5km to 10km Radius]

Salary: Up to ₹3,00,000 per annum (inclusive of salary and variables) once completed Internship Freshers only

taken Stipend based and hence promoted as CCE

Eligibility: Graduate Fresher’s (Passed out Last 5 years )

About the Role: We are looking for enthusiastic and customer-focused individuals to join us as Customer

Care Internship Executives. This internship offers on-the-job training, certified by the government,

providing you with an excellent opportunity to enhance your customer service and communication skills.

After completing the 6-month internship, high-performing candidates will be promoted to the role of

Junior Relationship Executive, with the potential for further career growth and development.

Key Responsibilities:

 Participate in lead generation Through Calling at least 100Calls Per Day , client acquisition, and retention

activities.

 Assist customers by responding to inquiries and providing information about products and services.

 Handle customer complaints, process orders, and provide solutions in a timely and professional manner.

 Participate in various customer service initiatives, improving customer satisfaction and loyalty.

 Learn and support the implementation of customer feedback mechanisms to enhance service quality.

 Manage routine administrative tasks, such as data entry, record maintenance, and follow-up activities.

 Collaborate with team members to improve overall service efficiency and meet customer expectations.

 Gain exposure to financial products and services, assisting customers with their requirements.

 Develop strong communication and problem-solving skills through direct customer interaction.

Eligibility Criteria:

 Graduation (any discipline) from a recognized university.

 Freshers who have completed their graduation between 2021 and 2026.

 Strong communication skills and a customer-oriented approach.

 Ability to work in a fast-paced environment with excellent problem-solving abilities.

 Positive attitude and a desire to learn and grow within the organization.

 Team player with a collaborative mindset.

Training and Certification:

 Comprehensive on-the-job training with government certification.

 Hands-on experience in customer care and relationship management.

 Development of core skills such as communication, problem resolution, and customer handling.

Growth and Career Opportunities:

 On successful completion of the 6-month internship, you will be promoted to Junior Relationship Executive.

 Opportunities for further growth within the organization based on individual performance.

 Clear career progression path with competitive compensation and performance-based incentives.

Salary Structure:

 ₹2.50,000 to ₹3,00,000 per annum (inclusive of base salary and performance-based variables).

 Attractive variable pay based on individual and team performance.

Why Join Us?

 Government-certified on-the-job training that enhances your professional skillset.

 A dynamic and supportive work environment where you can build a long-term career in customer service

and relationship management.

 Excellent career growth opportunities in a leading organization with a proven track record.

 Performance-driven rewards and incentives that encourage and recognize your contributions.