Customer Care Executive

Job Opening: Customer Service Representative – Traya Voice Process

Company: Radical Minds Technologies Pvt. Ltd.

Location: HSR Layout, Bengaluru (Work from Office)

Salary:

Process: Voice (Inbound & Outbound Customer Support)

Language Requirement:

Hindi & English (Mandatory) + Any ONE Regional Language (Kannada / Tamil / Telugu)

Role Overview

We are seeking enthusiastic and customer-oriented individuals for the Traya Voice Process. The role involves managing customer interactions, resolving queries efficiently, and delivering a high-quality service experience in a structured and performance-driven environment.

This is a great opportunity for candidates looking to build a career in customer service with a stable and growing organization.

Key Responsibilities

• Handle customer calls professionally (inbound/outbound)

• Provide accurate information and effective resolutions

• Maintain proper call records and update CRM systems

• Follow quality standards, compliance, and process guidelines

• Ensure high levels of customer satisfaction

• Meet daily productivity and performance targets (KPIs)

Eligibility Criteria

• Graduates (Freshers can apply)

• Strong verbal communication in Hindi & English

• Proficiency in any ONE regional language (Kannada / Tamil /hindi

• Basic computer knowledge and typing skills