Customer Care Executive
Venu's Pet Care
Customer Care Executive
Venu's Pet Care
Nagegowdanapalya, Bengaluru/Bangalore
₹17,000 - ₹25,000 monthly
Fixed
₹17000 - ₹25000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 2 years
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
38 applicants
Benefits include: Weekly Payout, Annual Bonus, Mobile Allowance, Laptop, Food/Meals, Accommodation
Job Description
Answer incoming customer calls.
Respond to WhatsApp messages and enquiries.
Handle boarding, grooming, swimming, pickup/drop, and café bookings.
Enter all bookings into Google Sheets and booking systems.
Coordinate with the Operations Supervisor regarding daily bookings.
Send boarding updates, photos, and videos to customers.
Follow up on enquiries and pending bookings.
Handle customer complaints politely and professionally.
Maintain customer records and booking history. Good communication skills in English, Kannada, and Hindi (preferred).
Comfortable using WhatsApp Business, Google Sheets, and basic computer applications.
Customer-focused attitude.
Ability to multitask and stay organized.
Prior experience in customer support, reception, front office, or pet care is preferred but not mandatory.
Job role
Work location
Venu's Pet Care & pet swimming pool, 4th B Block, BSK 6th Stage, Nagegowdanapalya, Rachanamadu, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
12th Pass
Skills
Google Sheets, Good Communication Skills, Enquiry management, Business communication, Customer handling, Inbound calls, Team handling, Answering questions, Oral communication, Follow up, Customer queries, Scheduling appointment, Customer complaints handling, Multi-Tasking, Google Forms
English level
Basic English
Regional language
Fluent in speaking Kannada, Tamil, Hindi
Age limit
22 - 38 years
Gender
Male
About company
Name
Venu's Pet Care
Address
Venu's Pet Care & pet swimming pool, 4th B Block, BSK 6th Stage, Nagegowdanapalya, Rachanamadu, Bengaluru, Karnataka, India
Job posted by Venu's Pet Care
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