Customer Care Executive

Cogent E Services Pvt Ltd

White Field, Bengaluru/Bangalore

₹20,000 - ₹22,000 monthly

Fixed

20000 - ₹22000

Earning Potential

22,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

8 applicants

Benefits include: Overtime Pay, Annual Bonus, PF, Health Insurance, ESI (ESIC)

Job Description

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.



- Age between 18 to 30 years.

- Excellent communication skills in English and Hindi

- Ability to handle customer queries and provide appropriate solutions.

- Prior experience in customer service or sales is preferred but not mandatory.


**Responsibilities:**

- Handle inbound/outbound calls professionally and provide information about products/services.

- Identify customer needs, clarify information, and close sales.

- Maintain a high level of customer satisfaction through effective problem-solving.

- Achieve sales targets and goals as set by the company.


**Salary and Benefits:**

- Starting salary of INR 20000 per month.

- Performance-based incentives and bonuses.

- Comprehensive training and career development opportunities.

Job role

Work location

Whitefield, Bengaluru, Karnataka, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Bengali, Gujarati, Marathi, Oriya, Malayalam, Hindi, Punjabi

Age limit

18 - 30 years

Gender

Any gender

About company

Name

Cogent E Services Pvt Ltd

Address

Whitefield, Bengaluru, Karnataka, India

Job posted by Cogent E Services Pvt Ltd

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