Customer Care Executive
Cogent E Services Pvt Ltd
Customer Care Executive
Cogent E Services Pvt Ltd
White Field, Bengaluru/Bangalore
₹20,000 - ₹22,000 monthly
Fixed
₹20000 - ₹22000
Earning Potential
₹22,000
Job Details
Interview Details
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Fast HR reply
8 applicants
Benefits include: Overtime Pay, Annual Bonus, PF, Health Insurance, ESI (ESIC)
Job Description
We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.
- Age between 18 to 30 years.
- Excellent communication skills in English and Hindi
- Ability to handle customer queries and provide appropriate solutions.
- Prior experience in customer service or sales is preferred but not mandatory.
**Responsibilities:**
- Handle inbound/outbound calls professionally and provide information about products/services.
- Identify customer needs, clarify information, and close sales.
- Maintain a high level of customer satisfaction through effective problem-solving.
- Achieve sales targets and goals as set by the company.
**Salary and Benefits:**
- Starting salary of INR 20000 per month.
- Performance-based incentives and bonuses.
- Comprehensive training and career development opportunities.
Job role
Work location
Whitefield, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Bengali, Gujarati, Marathi, Oriya, Malayalam, Hindi, Punjabi
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Cogent E Services Pvt Ltd
Address
Whitefield, Bengaluru, Karnataka, India
Job posted by Cogent E Services Pvt Ltd
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