Customer Care Executive
Klene Paks Ltd
Customer Care Executive
Klene Paks Ltd
Arakere, Bengaluru/Bangalore
₹25,000 - ₹35,000 monthly
Fixed
₹25000 - ₹35000
Earning Potential
₹35,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
76 applicants
Job Description
- Key Responsibilities:Handle customer queries through phone, email, chat, or social media.
- Resolve customer complaints efficiently and professionally.
- Provide accurate information about products, services, and company policies.
- Maintain customer records and update databases.
- Follow up with customers to ensure issue resolution.
- Escalate complex issues to the concerned department when necessary.
- Achieve customer satisfaction and service quality targets.
- Coordinate with internal teams for smooth customer support operations.
- Required Skills:Excellent verbal and written communication skills.
- Strong problem-solving and interpersonal skills.
- Ability to handle difficult customers calmly.
- Basic computer knowledge and familiarity with CRM software.
- Good listening and multitasking abilities.
- Customer-oriented mindset.
Job role
Work location
KLENE PAKS LIMITED - UNIT 1, Bannerghatta Road, beside BPL Factory, Omkar Nagar, Arekere, Bengaluru, Karnataka, India Arakere, Bengaluru/Bangalore
Department
Customer Support
Role / Category
Customer Support - Non Voice
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Kannada, Telugu, Tamil, Hindi
Gender
Female
About company
Name
Klene Paks Ltd
Address
KLENE PAKS LIMITED - UNIT 1, Bannerghatta Road, beside BPL Factory, Omkar Nagar, Arekere, Bengaluru, Karnataka, India Arakere, Bengaluru/Bangalore
Job posted by Klene Paks Ltd
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