Ison Xperiences India Private Limited

Customer Care Executive

Ison Xperiences India Private Limited
HSR Layout, Bengaluru/Bangalore
₹20,000 - ₹23,000 monthly

Fixed

₹20,000 - ₹23,000

Earning Potential

₹23,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 6 monthsMin. 6 months
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Walk-in interview

Walk-in interview

Date: 09 Oct 2026 - 23 Oct 2026 | Time: 10.00 am - 04.00 pm...

2 applicants

2 applicants

Job Description

Process: E-Wallet Customer Support

Channel: Voice & Non-Voice (Calls & Emails)

Experience: Minimum 6 months of relevant experience preferred

Languages: English & Hindi (Mandatory)


Role Overview:


We are looking for customer-focused professionals to handle E-Wallet-related queries through calls and emails, ensuring timely resolutions and a positive customer experience.

  • Key ResponsibilitiesHandle customer queries through inbound/outbound calls and emails.
  • Assist with refund queries and account cancellation requests.
  • Provide account-related guidance and resolve customer concerns.
  • Document customer interactions and follow process guidelines.
  • Maintain service quality and customer satisfaction.
  • Work across both Voice and Non-Voice channels as per business requirements.
  • Eligibility CriteriaPrior customer support experience is mandatory.
  • Candidates with 1–4 months of relevant experience may also be considered.
  • Good communication skills in English and Hindi.
  • Comfortable handling both calls and email support.
  • Strong customer-handling, troubleshooting, and problem-solving skills.
  • Flexible to work across channels as required.


Important: Candidates must be comfortable with both Voice and Non-Voice processes and should not restrict themselves to a single channel.

Job role

Work location
Work locationkrimson Square, Muneswara Nagar, Roopena Agrahara, Bommanahalli, Bengaluru, Karnataka 560068, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 6 months
Education
Education12th Pass
Skills
SkillsDomestic BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 30 years
Gender
GenderAny gender

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date09 Oct 2026 - 23 Oct 2026
Time
Time10.00 am - 04.00 pm
Other instructions
Other instructionsPlease carry your updated CV for the interview Please be in your formal attire for the interview

About company

Name
NameIson Xperiences India Private Limited
Address
Addresskrimson Square, Muneswara Nagar, Roopena Agrahara, Bommanahalli, Bengaluru, Karnataka 560068, India
Job posted by Ison Xperiences India Private Limited

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You can expect a minimum salary of 20,000 INR and can go up to 23,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.

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