Case Officer

Job Description: CADRE Case Officer

The Case Officer is the face of CADRE to the disputing parties, clients and arbitrators. The case officer will preferably be a law graduate with 0-2 years of work experience. Not necessarily Law graduates even Non-Law Background with excellent administrative and communication skills will also be considered. 

Responsibilities:

• Collection, filing and indexing of case information
• Track the case on the online platform, email, IM, voice and other communication channels 
• Communicate with the Claimant, Respondent and Arbitrator on a continuous basis to keep them engaged aware of the ongoing proceedings
• Ensuring the CADRE Rules are followed start to finish
• Assist parties and arbitrators with CADRE processes
• Managing the selection process of Arbitrator
• Sending out notifications
• Follow-up on filing and payment by parties
• Maintain records of process followed along with archiving case files
• Follow-up on agreed deadlines
• Appointment of experts as required 
• Follow-up on rulings both interim and final
• Maintain and publish reports and dashboards on cases and arbitrators

Essential Skills:

• Strong administrative skills and ability to handle multiple priorities
• Works well under pressure and ability to multitask and manage workload
• Self-motivated and with a high sense of initiative.
• Skilled communicator, with good command of English, both written and spoken.
• IT literate, and advanced knowledge of MS office, Google Workspace.
• Numerate and with knowledge of data entry.
• Strong attention to detail.
• Ability to communicate with people from all professions and cultural backgrounds.
• Ability to work as part of a team, with a flexible approach.
• Confident and outgoing personality, with ability to develop great working relationships. 
• Experience of ADR processes and case management in India.