Call Center Executive

Key Responsibilities:

- Handle inbound and outbound customer calls professionally.

- Convert customer inquiries into bookings or sales opportunities.

- Resolve customer queries and handle objections effectively.

- Provide accurate information about products, services, and offers.

- Follow up with customers to ensure satisfaction and successful closure.

- Maintain daily productivity and sales targets.

- Record customer interactions and update CRM systems regularly.

- Coordinate with internal teams for issue resolution and service support.

- Maintain high-quality standards in customer interactions.

- Understand customer needs and guide them accordingly.

- Deliver excellent customer service through effective communication.