Cafe Staff

Key Responsibilities

Customer Service

● Greet customers warmly and take orders accurately

● Handle billing through POS systems and accept cash/UPI/card payments

● Ensure quick service while maintaining quality standards

Food & Beverage Preparation

● Prepare coffee, beverages, and food items as per standard recipes

● Ensure consistency in taste, presentation, and portion size

● Follow food safety and hygiene guidelines at all times

Operations & Hygiene

● Maintain cleanliness of counters, equipment, tables, and service areas

● Follow opening and closing procedures of the café

● Assist in stock checking and replenishment

● Minimize wastage and report shortages

Team & Compliance

● Work collaboratively with team members during peak hours

● Follow company policies, SOPs, and safety norms

● Handle customer complaints politely and escalate when required