Business Development Associate

*Job Description – PhonePe Sales Executive*

*Company* :PhonePe

*Designation* : Sales Executive – Merchant Acquisition & Business Development

*Job Summary*

Responsible for merchant acquisition, sales of PhonePe Smart Speakers, reactivation of inactive Smart Speakers, reverse pickup of devices, business loan sales, and servicing existing merchants. Focus on expanding the merchant network, improving device activation, driving revenue growth, and maintaining strong merchant relationships.

*Roles & Responsibilities*

*1.Smart Speaker Sales*

*️⃣ Promote and sell PhonePe Smart Speakers to new and existing merchants.

*️⃣ Explain product features, benefits, pricing, and usage to shop owners.

*️⃣ Achieve daily, weekly, and monthly sales targets.

*2.Smart Speaker Reactivation*

*️⃣ Identify inactive Smart Speakers and visit merchants to reactivate devices.

*️⃣ Troubleshoot basic device-related issues and coordinate with support teams when required.

*️⃣ Improve active device numbers and merchant engagement.

*3.Reverse Pickup of Smart Speakers*

*️⃣ Identify devices eligible for reverse pickup from merchants.

*️⃣ Coordinate device collection and ensure proper documentation and process compliance.

*️⃣ Update device pickup status accurately in the company system.

*4.New Merchant Onboarding*

*️⃣ Identify and acquire new shops, retailers, and business establishments.

*️⃣ Onboard merchants onto the PhonePe platform and assist with QR code activation.

*️⃣ Explain PhonePe payment solutions and encourage digital payment adoption.

*5.Business Loan Sales*

*️⃣ Identify eligible merchants and generate leads for business loan products.

*️⃣ Explain loan features, eligibility criteria, and the application process.

*️⃣ Support merchants with application submission and follow-ups, subject to company policy.

*6.Existing Merchant Servicing*

*️⃣ Regularly visit existing merchants to understand their requirements and resolve issues.

*️⃣ Assist with QR code, Smart Speaker, payment, and transaction-related concerns.

*️⃣ Maintain strong merchant relationships and ensure customer satisfaction.

*7.Sales Target Achievement & Reporting*

*️⃣ Achieve assigned targets for Smart Speaker sales, device reactivation, merchant onboarding, and business loan leads.

*️⃣ Conduct daily market visits and maintain an effective sales pipeline.

*️⃣ Submit daily sales reports, maintain accurate records, and monitor performance against targets.

*Key Skills*

*️⃣ Merchant acquisition and relationship management

*️⃣ Field sales and business development

*️⃣ Product demonstration and sales negotiation

*️⃣ Customer service and problem-solving

*️⃣ Lead generation and follow-up

*️⃣ Target achievement and territory management

*️⃣ Communication and interpersonal skills

Knowledge of digital payments and merchant services

*Key Performance Indicators (KPIs)*

*️⃣ Smart Speaker sales and activations

*️⃣ Number of inactive devices reactivated

*️⃣ Successful reverse pickups

*️⃣ New merchant onboarding and QR activations

*️⃣ Business loan lead generation and conversions

*️⃣ Existing merchant retention and service quality

*️⃣ Daily market coverage and target achievement