Telecalling Executive

At BestOfBharat, we sell Home décor and help people turn blank walls into spaces they love coming home to. Every day, thousands of customers discover us looking for that one piece that makes their living room, office or dream home feel complete, and we're looking for people who can help them find it.

We're growing our Inbound Customer Experience & Sales team, and we want smart, energetic people who love talking to people, enjoy solving problems, and get a kick out of closing a great deal.

What you'll be doing

You'll be the voice of BestOfBharat on phone, chat and email: the first person a customer talks to and often the reason they buy.

• Connect with customers who are already interested in us, and guide them from "just browsing" to "I'll take it!"
• Become the go-to expert on our products, from art prints and wallpapers to acoustic panels and sculptures
• Ask the right questions to understand what each customer really wants for their space, and help them find the perfect fit
• Turn doubts into confidence and complaints into loyal customers who come back again
• Work closely with our senior team and other departments to solve bigger or trickier requests
• Keep our customer records accurate and up to date so no lead falls through the cracks
• Process orders smoothly and correctly, every single time
• Track your calls, conversations and sales, and spot insights that help the whole team sell better
• Chase your targets with energy, and go the extra mile to make every customer's experience memorable

You'll thrive here if you

• Speak confidently in both English and Hindi
• Genuinely enjoy talking to people and building relationships
• Stay calm, positive and solution-focused, even with a difficult customer
• Love the thrill of hitting (and beating) your targets
• Take initiative instead of waiting to be told what to do
• Have an eye for good design, or are excited to develop one

Why BestOfBharat?

• Work with a design-led brand that's been beautifying Indian homes for nearly a decade
• Every lead is inbound, so you're talking to people who already want to hear from us
• Learn sales, customer experience and home décor from the inside
• A fast-growing team where good work gets noticed quickly

If you're ready to help customers fall in love with their walls, we'd love to hear from you.