Presales Executive

Key ResponsibilitiesAs a Pre-Sales Executive, you will be responsible for connecting with potential customers, understanding their property requirements, and supporting the sales team in generating qualified leads and site visits.

• Make outbound calls to potential customers from the company database and introduce relevant real estate projects.
• Understand customer requirements, budget, preferred location, property type, and other preferences.
• Explain project details, location advantages, configurations, pricing, payment plans, amenities, and current offers clearly.
• Generate, qualify, and maintain leads through effective communication and proper follow-up.
• Follow up with prospective customers regularly through calls and other communication channels to understand their interest and requirements.
• Schedule and coordinate site visits for interested and qualified customers.
• Maintain accurate customer information, lead status, follow-up details, and remarks in the CRM system.
• Coordinate closely with the Sales Team and hand over qualified leads for further discussion and conversion.
• Achieve daily and monthly calling, lead-generation, follow-up, and site-visit targets.
• Handle customer queries professionally and provide accurate information regarding projects and availability.
• Maintain good customer relationships through regular communication and timely responses.
• Keep track of customer interactions and ensure that no potential lead is missed.
• Follow company processes, reporting requirements, and CRM guidelines.
• Share daily activity reports, including calls made, leads generated, follow-ups completed, and site visits scheduled.
• Work collaboratively with the Pre-Sales and Sales Teams to improve lead conversion and achieve overall business targets.
• Maintain a professional and customer-focused approach while representing the company and its real estate projects.