Operations Manager

Job Title: Operations Manager

Company: DOQFY Internet Pvt. Ltd.

Location: Bengaluru

Employment Type: Full-Time

Experience: 4–7 Years

About DOQFYDOQFY is a LegalTech and Contract Execution platform helping businesses simplify and digitize contract management, e-Stamping, eSigning, and related workflows.

Job SummaryWe are looking for an experienced and result-oriented Operations Manager to oversee day-to-day business operations, improve processes, manage teams, and ensure smooth and efficient execution across functions.

• Key ResponsibilitiesManage and oversee daily operational activities and workflows.
• Lead, mentor, and monitor operations teams to achieve business targets.
• Develop and implement efficient operational processes and SOPs.
• Track team performance, productivity, quality, and turnaround time.
• Identify operational gaps and implement corrective actions.
• Coordinate with internal teams to ensure smooth execution of business processes.
• Prepare and monitor operational reports, MIS, and performance metrics.
• Handle escalations and resolve operational issues effectively.
• Drive process improvement and automation initiatives.
• Ensure adherence to company policies, processes, and quality standards.
• Conduct regular team reviews and performance discussions.
• Support management in achieving operational and business objectives.
• Requirements4–7 years of experience in operations management or a related role.
• Strong team management and leadership skills.
• Excellent communication and interpersonal abilities.
• Strong analytical and problem-solving skills.
• Good knowledge of MIS, reporting, and operational metrics.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in MS Excel/Google Sheets and other productivity tools.
• Experience in SaaS, Technology, LegalTech, or a similar industry will be an advantage.

What We’re Looking ForA proactive leader who can take ownership, build efficient processes, manage teams effectively, and contribute to the overall growth and operational excellence of the organization.