Guest Relations Executive

SPA Group is a debt free, financially sound, sustainable, and futuristic business conglomerate with a presence

in real estate, liquid warehousing, agriculture marketing, energy storage, green technology, and horticulture.

Frangipani Estates is a gated estate community of 33 estates across 35 acres. The community has a 2-acre

Lake Serenity, a 2-acre Rejuvenation Park, and a 2-acre privé Club Plumeria with a swimming pool, 5-

ensuite rooms, and more. For more information, visit https://thespagroup.in/frangipani-estates/.

We are currently seeking a dynamic Sales Executive, well-versed in the realm of luxury communities, to

expertly represent and promote Frangipani Estates, where estate valuations begin at a premium of 10 crore

and beyond.

Job Responsibilities

 Create awareness of and develop the brand you're selling

 Knowledge of plotted developments and luxury residential sales (plot sizes of between half an acre

up to 1 acre)

 Deep knowledge of the Sarjapur/Attibele/Hosur micro markets

 Maintain and nurture relationships with clients by providing support, information, and guidance

 Engage with customers to initiate and continue the conversation

 Understand and embody the language of luxury real estate sales

 Communicate with target audiences and build and develop customer relationships

 Attend events such as conferences, seminars, receptions and exhibitions

 Maintain and update customer databases

 Develop relationships with key stakeholders, both internal and external, like channel partners

 Monitor and report on competitor activity

 Conduct market research and analysis to evaluate trends, brand awareness and competition ventures

 Well versed with the CRM softwares and tools and able to update CRM databases

 Maintain quality service by establishing and enforcing organization standards

 Analyse sales metrics to determine whether current sales strategies are effective

Job Qualifications

 Masters/Bachelors (BSc/BA) Degree in Marketing/ Marketing Management/ Sales/

Communications/ CSP (certified sales professional)

 Minimum of 3-5 years of experience in Sales in the luxury segment

 Has hospitality background in FMCG/hotel background

 Experience selling luxury cars, bags etc

 Ability to travel to the site (Sarjapur/Hosur area) and other client meetings as required

 Understand real estate market and trends

 Must be well-organised and detail-oriented

 Ability to build rapport with clients and manage expectations

 Fluent in English and Hindi, Kannada is a plus

 Accustomed to working in a fast-paced environment and ability to multitask

 Well Presentable

 Good negotiation and collaboration skills

 Excellent written and verbal communication skills

 Exceptional customer service skills

 Proficiency in all Microsoft office applications as well as CRM softwares

 Comfortable with legal terms and structures for standard commercial contracts

 Self-starter who exhibits ownership of assigned tasks and who will push for solutions that solve