Telesales Executive

We are looking for a Front Desk Executive who is friendly, confident, well-organized, and has good communication skills. The candidate will be responsible for managing the reception area, welcoming visitors, handling calls and enquiries, coordinating with different departments, and supporting day-to-day office activities.

The ideal candidate should have a professional personality, basic computer knowledge, and the ability to communicate effectively with customers, visitors, and team members.

• Key ResponsibilitiesWelcome and greet visitors, customers, and guests professionally.
• Manage the reception/front desk and ensure a pleasant visitor experience.
• Attend and handle incoming phone calls and direct them to the appropriate department.
• Handle customer and visitor enquiries and provide accurate information.
• Maintain visitor records and front desk registers.
• Receive and manage incoming and outgoing courier/document deliveries.
• Coordinate with internal teams for meetings, appointments, and visitor requirements.
• Schedule and maintain appointments and meetings.
• Respond to basic enquiries through phone, WhatsApp, email, and other communication channels.
• Maintain front office records and documentation.
• Assist with basic administrative and office coordination activities.
• Maintain cleanliness and proper organization of the reception area.
• Follow up with concerned team members regarding customer or visitor requirements.
• Support the management and administration team with day-to-day tasks.
• Maintain confidentiality of company and customer information.
• Perform other front-office and administrative duties as assigned.