Customer Support Executive
Cultfit
Customer Support Executive
Cultfit
Kudlu, Bengaluru/Bangalore Region
₹25,000 - ₹30,000 monthly
Fixed
₹25000 - ₹30000
Earning Potential
₹30,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
187 applicants
Benefits include: PF, Health Insurance
Job Description
Customer Experience:
* Handle customer queries via chat, email, and calls in a timely and professional manner
* Resolve issues related to memberships, bookings, payments, and app usage
* Maintain high customer satisfaction (CSAT) scores
* Escalate complex issues to relevant teams when needed
* Keep records of customer interactions and feedback
Required Skills & Qualifications:
* Bachelor’s degree in any discipline
* Strong verbal and written communication skills
* Customer-centric attitude with empathy and patience
* Basic understanding of CRM tools and customer support platforms
* Ability to multitask and work in a fast-paced environment
* Prior experience in customer support, sales, or growth roles
* Familiarity with fitness/wellness industry
Job role
Work location
BHIVE Workspace - No.112, AKR Tech Park, "A" and "B" Block, 7th Mile Hosur Rd, Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka 560068 Kudlu, Bengaluru/Bangalore Region
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
Blended process
English level
Good (Intermediate / Advanced) English
Age limit
20 - 35 years
Gender
Any gender
About company
Name
Cultfit
Address
BHIVE Workspace - No.112, AKR Tech Park, "A" and "B" Block, 7th Mile Hosur Rd, Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka 560068 Kudlu, Bengaluru/Bangalore Region
Job posted by Cultfit
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