Customer Retention Executive
Frm Techno Solutions Private LimitedFixed
₹14,000 - ₹17,500
Average Incentives*
₹2,000
Earning Potential
₹19,500
Fixed
₹14,000 - ₹17,500
Average Incentives
₹2,000
Earning Potential
₹19,500
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Walk-in interview
Date: 16 Oct 2026 - 30 Oct 2026 | Time: 10.00 am - 04.00 pm...
Urgently hiring
1 applicants
Job Description
Make outbound calls to existing Hathway Broadband customers whose plans are due for renewal or have expired.
Inform customers about available broadband renewal plans, pricing, validity, and applicable offers.
Follow up with customers to ensure timely renewal and avoid service discontinuation.
Understand customer concerns regarding pricing, service quality, connectivity, and other issues.
Convince customers to renew their existing plans by highlighting the benefits of continuing with Hathway Broadband.
Handle customer objections professionally and provide appropriate solutions.
Coordinate with the concerned teams for service-related complaints and renewal issues.
Update customer interactions, renewal status, and follow-up details accurately in the CRM or calling system.
Achieve daily calling targets and monthly renewal and revenue targets.
Maintain professional communication and ensure a positive customer experience.
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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