Customer Care Executive
Diginnovx Solutions Private Limited
Customer Care Executive
Diginnovx Solutions Private Limited
HSR Layout, Bengaluru/Bangalore Region
₹16,500 - ₹18,500 monthly
Fixed
₹16500 - ₹18500
Earning Potential
₹18,500
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
35 applicants
Benefits include: ESI (ESIC)
Job Description
- Handle inbound customer calls professionally and efficiently.
- Resolve customer queries, complaints, and requests within defined timelines.
- Provide accurate information regarding products, services, and processes.
- Maintain proper call documentation and update customer records in the system.
- Ensure high levels of customer satisfaction and quality service.
- Follow company policies, process guidelines, and compliance requirements.
- Achieve individual and team performance targets such as Quality, AHT, CSAT, and Attendance.
- Escalate unresolved concerns to the concerned department whenever required.
Job role
Work location
Infoneoo, Jakkasandra, 1st Block Koramangala, HSR Layout 5th Sector, Bengaluru, Karnataka, India HSR Layout, Bengaluru/Bangalore Region
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Domestic BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Diginnovx Solutions Private Limited
Address
Infoneoo, Jakkasandra, 1st Block Koramangala, HSR Layout 5th Sector, Bengaluru, Karnataka, India HSR Layout, Bengaluru/Bangalore Region
Job posted by Diginnovx Solutions Private Limited
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