Customer Care Executive
Altruist Technologies Pvt LtdFixed
₹17,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹17,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
3 applicants
Benefits include: Overtime Pay, Annual Bonus, PF
Job Description
Role Overview:
The Customer Support Executive will be responsible for providing end-to-end assistance to Airtel Black customers through inbound calls. The role involves understanding customer queries, resolving issues promptly, and ensuring a superior customer experience.
Key Responsibilities:
- Handle inbound calls and provide professional customer support.
- Identify, analyze, and resolve customer issues effectively.
- Maintain accurate records of customer interactions and resolutions.
- Ensure adherence to quality and process standards.
- Collaborate with internal teams to facilitate seamless issue resolution.
Required Skills and Attributes:
- Excellent communication skills in English, Tamil, & Hindi
- Strong problem-solving and interpersonal abilities.
- Customer-focused attitude with a commitment to service excellence.
- Ability to work in rotational shifts.
Eligibility Criteria:
- Graduation is mandatory
Languages Required: English, Tamil, Hindi, Kannada
Work Schedule:
- 5 working days per week
- 2 rotational weekly offs
Compensation Details:
- Take-home salary: ₹17,000 – ₹20,000 per month
- Night Shift Allowance
- Split Shift Allowance
Job role
Job requirements
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
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