Agronomy Advisor Cum Farmer Relationship Executive

Agronomy Advisor & Farmer Relationship Executive

About the Role

Mysore Fertiliser Company is looking for an Agronomy Advisor & Farmer Relationship Executive to provide professional agricultural advice to farmers through phone calls and WhatsApp.

The person will be responsible for understanding farmers’ crop-related problems, analysing photographs/videos shared by farmers, providing appropriate agronomic recommendations, and maintaining detailed farmer records in the CRM.

This is a work-from-home role, but requires excellent communication, responsiveness and the ability to confidently interact with farmers.

Key Responsibilities

1. Farmer Advisory

* Receive and respond to farmer calls and WhatsApp enquiries.

* Understand the farmer’s crop, crop stage, acreage, location and cultivation practices.

* Ask the right diagnostic questions before making recommendations.

* Request and analyse photographs/videos of crop problems.

* Identify likely pest, disease, nutrient deficiency or other crop-related issues.

* Recommend appropriate:

  * Fertilizers and nutrients

  * Insecticides

  * Fungicides

  * Herbicides

  * Bio-products

  * Crop management practices

* Explain dosage, application method, water requirement, timing and precautions clearly.

* Advise farmers on crop nutrition, disease prevention and yield improvement.

* Follow up with farmers after recommendations to understand the outcome.

2. Farmer CRM Management

Every farmer interaction must be properly recorded in the CRM.

The advisor will maintain:

* Farmer name and contact details

* Location

* Crop and acreage

* Crop age/stage

* Problem reported

* Photos/videos received

* Diagnosis

* Recommendation given

* Products purchased

* Date of application

* Follow-up date

* Result/outcome

The objective is to build a long-term digital history for every farmer.

3. Farmer Relationship Management

* Build trust and long-term relationships with farmers.

* Proactively follow up with important farmers and ongoing crop cases.

* Identify recurring crop problems.

* Inform farmers about appropriate seasonal practices.

* Ensure farmers receive timely responses.

* Escalate complicated cases to the senior agronomist/technical team.

4. Knowledge Development

* Continuously update knowledge of crops, pests, diseases, fertilizers and crop protection products.

* Help build and improve the company’s agricultural knowledge base.

* Document new farmer problems and successful solutions.

* Contribute to crop-wise advisory protocols and spray/nutrition programs.

Ideal Candidate

We are looking for someone who:

* Has an M.Sc. in Agriculture or a related agricultural discipline.

* Has strong practical knowledge of crop production and crop protection.

* Can identify common pests, diseases and nutrient deficiencies.

* Understands pesticide/fungicide/herbicide application and dosage.

* Is comfortable speaking to farmers over the phone.

* Can communicate technical information in simple language.

* Is comfortable using WhatsApp, CRM systems, Excel/Google Sheets and a laptop.

* Is patient and listens carefully before giving advice.

* Has a strong problem-solving approach.

* Can work independently from home.

Additional Advantage

* Knowledge of Karnataka agriculture and major crops.

* Ability to communicate in Kannada and English.

* Experience in agricultural inputs, agronomy, crop advisory or agri-retail.

* Experience diagnosing crop problems using photographs.

* 1–3 years of farmer-facing experience.

Important Quality Requirement

The advisor must not recommend a chemical simply because a farmer asks for one.

The advisor should first understand the crop, symptoms, crop stage, previous applications and other relevant information before making a recommendation.

Technical accuracy and farmer trust are more important than product sales.

Performance Metrics

Performance will be evaluated on:

* Farmer response time

* Number of farmer cases handled

* Quality of diagnosis

* Accuracy of recommendations

* Farmer satisfaction

* Follow-up completion

* CRM data quality

* Repeat farmer engagement

* Successful resolution of farmer problems

Working Conditions

* Work From Home

* Full-time position

* Laptop and reliable internet required

* Dedicated company phone/WhatsApp access will be provided

* Regular interaction with the company’s technical and sales teams

Why Join Us?

This is not a conventional customer-service role.

You will be part of building Mysore Fertiliser Company’s digital agricultural advisory platform, combining:

Agronomy + Farmer Relationships + CRM + Technology + AI

The long-term objective is to create a system where every farmer receives timely, scientifically informed advice and the company develops a continuous relationship with that farmer throughout the crop cycle.

Apply if you enjoy solving real agricultural problems and talking to farmers