Customer Service Executive - Two Wheeler Loan Services

Tata Capital Finance Ltd

Bareilly

Not disclosed

Work from Office

Full Time

Min. 1 year

Job Details

Job Description

Customer Service Executive - Two Wheeler Loans - Bareilly - Civil Lines - CSE*

- Handle customer inquiries and support related to two wheeler loan products. - Provide assistance and resolution to customer issues ensuring customer satisfaction. - Communicate effectively with customers to explain loan terms and processes. - Maintain records of customer interactions and transactions. - Collaborate with internal teams to facilitate smooth loan processing. - Ensure compliance with company policies and regulatory requirements. - Support the loan application process by guiding customers through necessary documentation. - Manage customer feedback and escalate issues as needed. - Maintain professionalism and empathy in all customer interactions. - Contribute to achieving departmental targets and service quality standards.

Job role

Work location

Bareilly, Bareilly - Civil Lines, 2nd Floor, 167-A, Civil Lines, Station Road, Bareilly, India

Department

Customer Support

Role / Category

Customer Support - Non Voice

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

About company

Name

Tata Capital Finance Ltd

Job posted by Tata Capital Finance Ltd

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