Customer Service Executive - Two Wheeler Loan Services
Tata Capital Finance Ltd
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Customer Service Executive - Two Wheeler Loan Services
Tata Capital Finance Ltd
Bareilly
Not disclosed
Job Details
Job Description
Customer Service Executive - Two Wheeler Loans - Bareilly - Civil Lines - CSE*
- Handle customer inquiries and support related to two wheeler loan products. - Provide assistance and resolution to customer issues ensuring customer satisfaction. - Communicate effectively with customers to explain loan terms and processes. - Maintain records of customer interactions and transactions. - Collaborate with internal teams to facilitate smooth loan processing. - Ensure compliance with company policies and regulatory requirements. - Support the loan application process by guiding customers through necessary documentation. - Manage customer feedback and escalate issues as needed. - Maintain professionalism and empathy in all customer interactions. - Contribute to achieving departmental targets and service quality standards.Job role
Work location
Bareilly, Bareilly - Civil Lines, 2nd Floor, 167-A, Civil Lines, Station Road, Bareilly, India
Department
Customer Support
Role / Category
Customer Support - Non Voice
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
About company
Name
Tata Capital Finance Ltd
Job posted by Tata Capital Finance Ltd
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