Debt Recovery Agent
Getlux
Debt Recovery Agent
Getlux
Alappuzha
₹16,000 - ₹30,000 monthly*
Fixed
₹16000 - ₹20000
Average Incentives*
₹10,000
Earning Potential
₹30,000
You can earn more incentive if you perform well
Field Job
Full Time
Any experience
No English Required
Job Details
Interview Details
Job highlights
Urgently hiring
6 applicants
Benefits include: Petrol Allowance
Job Description
We are looking for a motivated Debt Recovery Executive to handle collection of overdue personal loan accounts for our NBFC. You will be responsible for contacting borrowers, negotiating repayments, and ensuring timely recovery while maintaining professional and ethical customer relations.
Key Responsibilities
- Field & Tele Collection: Visit customers and make calls/SMS/WhatsApp follow-ups for overdue EMIs
- Recovery: Meet monthly and daily collection targets as per assigned portfolio
- Negotiation: Counsel borrowers on repayment options, OTS/settlement schemes, and legal consequences of default
- Documentation: Update collection activities daily in CRM/collection app. Collect post-dated cheques, ECS mandates where applicable
- Customer Relationship: Maintain polite and professional communication as per RBI guidelines. No harassment
- Reporting: Submit daily visit reports, collection reports, and feedback to Team Lead/Manager
Job role
Department
Banking / Insurance / Financial Services
Role / Category
Debt Collections / Recovery
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
10th or Below 10th
Skills
Personal Loans
English level
No English Required
Regional language
Fluent in speaking Malayalam
Assets
Two-wheeler Vehicle, Two Wheeler Driving License
Age limit
18 - 50 years
Gender
Any gender
About company
Name
Getlux
Address
Alappuzha, Kerala, India
Job posted by Getlux
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