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Job Description – Student Visa & Immigration CounsellorPosition: Student Visa & Immigration Counsellor

Company: Tanishka Overseas

Location: Ahmedabad

• Key Responsibilities:Handle daily candidate inquiries related to Student Visas, Work Permits, and Immigration services.
• Make regular follow-up calls to candidates and maintain proper communication.
• Collect and maintain candidates’ basic personal and application details.
• Explain available visa, immigration, and overseas education options to candidates.
• Provide professional candidate counselling based on their profile, eligibility, and requirements.
• Assist candidates with online application and form filling.
• Guide candidates regarding required documents such as Passport, PCC, PTE, educational and other supporting documents.
• Coordinate and assist with PTE test date bookings and other appointment bookings.
• Update candidate information, follow-ups, and application status in the CRM portal.
• Maintain accurate daily call reports, candidate records, follow-up reports, and inquiry status.
• Keep candidates informed about application progress, document requirements, appointments, and other important updates.
• Follow up with prospective candidates regularly to convert inquiries into applications.
• Maintain professional relationships with candidates and provide timely assistance throughout the process.
• Skills & Requirements:Good communication and interpersonal skills.
• Strong counselling and convincing skills.
• Basic computer knowledge and ability to work with CRM portals and online forms.
• Good knowledge of MS Office/Google Workspace is an advantage.
• Ability to handle multiple candidate inquiries and follow-ups.
• Previous experience in student visa, immigration, overseas education, recruitment, or counselling will be preferred.
• Freshers with good communication skills may also apply.
• Key Performance Areas:Daily inquiry handling and follow-ups
• Candidate counselling and conversion
• Accurate CRM updates
• Daily reporting
• Application and document coordination
• Candidate satisfaction and timely communication