Senior Operations Engineer

Senior Engineer - Operations

About Business:

Adani Group: Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O&M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.

Job Purpose: This position will be responsible for facilitating sales operations in bunkering through effective interdepartmental liaison, client relationship management, contract management, data reporting, and strategic digitization and automation initiatives

Sales Support Executive

Sales Support and Customer Engagement

• Liaison between the sales, operations and finance departments to guarantee smooth sales operations for bunkering business
• Maintain and build upon relationships with existing clients and new customer acquisition
• Responsible to support sales team and manage back-end operations

Contract Management

• Manage IRM and deal portal ensuring accuracy and accessibility for the sales team
• Seek necessary approvals, as per Delegation of Authority (DOA), for any deviations to standard contracts, maintaining compliance with established protocols

Data / MIS Reporting and System Update

• Design and generate regular sales reports for internal stakeholders to inform on performance metrics.
• Analyse sales data and forecast reports, providing insights for sales strategy optimization for bunkering business
• Maintain other multiple database such as sales performance, customer data, inventory, customer satisfaction and perform analysis as required
• Ensure accuracy of data on a real time basis in the systems

Digitisation and Automation

• Support comprehensive digitization strategies to optimise operational efficiency
• Innovate and implement automation solutions to Support overall organisational goals / strategy

Key Stakeholders Internal:

• Commercial
• Logistics
• Finance

Key Stakeholders External:

• Customers
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Education Qualification:

MBA or Post Graduation

Work Experience (Range of years):

3+ years of experience

Experience Level

Senior Level